Last updated: 29/10/2025

1. Who we are

Rebel Autoworx (“we”, “us”, “our”) operates this website www.rebelautoworx.com (the “Site”).
We take your privacy seriously and are committed to protecting any personal information you share with us in accordance with the Privacy Act 2020 and other applicable New Zealand privacy laws.

2. What information we collect

We may collect and store personal information such as:

• Your name and contact details (email address, phone number, postal address)

• Account or subscription details (if you create an account with us)

• Payment and transaction information (if you purchase goods or services)

• Website usage data (pages visited, IP address, browser type, date/time)

• Correspondence or feedback you send us

• Any other information you choose to provide

We also collect non-personal information such as aggregated website analytics and cookie data.

3. How we collect your information

We collect personal information in three main ways:

• Directly from you: for example, when you fill in a form, subscribe, register, purchase, or contact us.

• Automatically: through your use of our Site and cookies or analytics tools.

• From third parties: such as service providers (e.g., payment gateways) or social-media integrations you use to connect with us.

 
4. How we use your information

We use personal information to:

• Provide, operate, and improve our products, services, and website

• Communicate with you (including responding to enquiries and sending updates or marketing, where you’ve opted in)

• Process transactions and deliver orders or services

• Maintain security and prevent fraud

• Comply with legal obligations and resolve disputes

Where required, we rely on your consent, the performance of a contract, or our legitimate business interests as the lawful basis for collecting and using your information.

5. Cookies and analytics

Our Site uses cookies and similar technologies to help us understand visitor behaviour and improve performance.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
For more detail on the cookies we use, please refer to our Cookie Declaration page.

6. Disclosure of information

We will not sell your personal information.
We may share it with trusted third parties only when necessary to:

• Provide services on our behalf (e.g., hosting, payment processing, analytics)

• Comply with legal obligations or respond to lawful requests

• Protect our rights, property, or safety, or those of others

We require all third-party service providers to protect your data and use it only for authorised purposes.

7. Storage and security

We store personal information electronically using secure systems and take reasonable steps to protect it against loss, misuse, or unauthorised access.
If data is held overseas (for example, on cloud servers), we ensure that the service provider offers privacy safeguards comparable to those in New Zealand, as required under the Privacy Act 2020.

8. Your rights and choices

Under New Zealand law you have the right to:

• Access the personal information we hold about you

• Request correction of any inaccurate information

• Withdraw consent to receive marketing communications

• Make a complaint if you believe your privacy has been breached

To exercise these rights, please contact us using the details below. We’ll respond within a reasonable timeframe.

9. Data retention

We keep personal information only for as long as needed to fulfil the purposes outlined in this Policy, or as required by law (for example, for tax or accounting records).

10. Third-party links

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to this Policy
We may update this Privacy Policy from time to time. The version posted here takes effect on the date shown above. Significant changes may be announced on our Site or by direct notification.

12. How to contact us

If you have any questions about this Policy or wish to make a privacy-related request, please contact:
Rebel Autoworx
Level 8 Vero Centre, 48 Shortland St, Auckland 1010 - NZ
info@rebelworx.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.